FAQ: Failing faxes

From our mailbag:

Q: I am trying to send a fax to someone and the fax keeps failing. What’s wrong?

A: It might be a problem on the receiving end. Try calling the recipient’s fax number from your phone.  If you hear ringing instead of fax tones, the fax machine is offline or isn’t interpreting the fax signal correctly. Let the person you’re sending the fax to know they need to check their fax machine.


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